At Creature Convos, your privacy is important to us. We are committed to protecting the personal information you share when you book a session, sign up for our newsletter, or interact with our website. Here’s how we handle your information:

1. Information We Collect
When you use Creature Convos, we may collect:

• Your name, email address, and other contact information you provide.

• Photos of your animals submitted for sessions.

• Any messages, questions, or notes you share about your session or your animals.

2. How We Use Your Information
We use your information to:

• Conduct your animal communication sessions.

• Send your session recordings and related communications.

• Respond to inquiries or provide customer support.

• Share updates, newsletters, or special offers (if you opt-in).

3. How We Protect Your Information
We take care to protect your personal information and session details. All digital communications are sent using secure services; however, no digital transmission can be guaranteed completely secure. We do not sell or share your data with third parties for marketing purposes.

4. Cookies and Tracking
Our website may use cookies and similar technologies to improve your experience, analyze website traffic, and help us understand how visitors use our site. You can choose to disable cookies in your browser settings, but some features may not function properly.

5. Third-Party Services
We may use third-party services to help us deliver sessions or send emails (for example, WeTransfer or email providers). These providers are only allowed to use your information to perform services for us and must keep it secure.

6. Your Rights
You can:

• Access, update, or correct your personal information.

• Opt-out of newsletters or marketing communications at any time.

• Contact us to understand how your information is being used

7. Session Recordings
Audio sessions are delivered digitally using trusted services. While we take care to protect your recording, please note that no digital transmission can be guaranteed completely secure. By booking a session, you acknowledge that sessions cannot be retrieved once sent and that all sales are final - no refunds are sent for any reason.

8. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website.

Contact Us
If you have questions or concerns about your privacy, please contact us at support@creatureconvos.com